01b1 Frequently Asked Questions

To open an account at 01b1, you need an active mobile number, a valid email address, and a strong password. The registration process is completed entirely online and usually takes only a few minutes. Your information is kept secure through SSL encryption.

To open an account and participate in any game at 01b1, you must be 21 years of age or older. The platform may request identity documents at any time to verify age. Accounts belonging to underage users will be closed immediately.

No, only one account per person is allowed at 01b1. Attempting to open multiple accounts may result in all of them being permanently closed and the balances in those accounts being forfeited. This rule is strictly enforced to ensure fair play.

Click the "Forgot password?" option on the login page. A verification code will be sent to your registered email or mobile number. Use the code to set a new password. The entire process is usually completed within 2-3 minutes. If you have any trouble, get help through 24/7 live chat.

01b1 may verify identity in certain cases to ensure secure transactions and fair play. Typically, a copy of a national ID card or passport and proof of current address are requested. Once verification is complete, your account remains fully active and the withdrawal process continues without interruption.

Money deposited via bKash is generally added to your 01b1 account instantly — within a few seconds to at most a few minutes. If there is a slight delay on the bank server, wait up to 15 minutes. If the issue persists after that, share the transaction ID in live chat.

The minimum deposit amount at 01b1 is ৳500 and the minimum withdrawal amount is also ৳500. This limit applies to all three methods — bKash, Nagad, and Rocket. Making a single slightly larger transaction is faster than making multiple small transactions repeatedly.

Yes, Nagad and Rocket are completely safe methods. 01b1 uses SSL encryption to keep every transaction secure. Never share your mobile banking PIN or password with the platform — 01b1 never asks for your mobile banking PIN.

The general processing time for withdrawals at 01b1 is 30 minutes to 3 hours. Most withdrawals are completed before the set time. No platform fee is charged for withdrawals, however your mobile banking provider's own charges may apply.

A cancellation request can be made through live chat before processing of the withdrawal begins. However, once processing has started, cancellation is generally not possible. For that reason, verify the amount and mobile number carefully before submitting a withdrawal.

To bet on BPL matches at 01b1, your account must first have a balance of ৳500 or more. Go to the sports betting section and select cricket, then select the BPL league. Choose the match, market (match winner, toss, top batsman, etc.) and amount, then confirm the bet. Live betting is also available.

RTP stands for Return to Player — it is the average percentage of total bets that players get back over the long term in a game. For example, a 96% RTP means an average of ৳96 comes back for every ৳100 wagered — however this is a statistical average and results in each session can vary. RTP should be read together with game volatility.

Yes, 01b1 is fully mobile-friendly. All games can be played normally through a smartphone browser without a separate app. The site works without interruption on both Android and iOS devices. Slots, live casino, fishing games, and sports betting — all are available on mobile.

01b1's live casino games are operated by world-class game providers including Evolution Gaming and Ezugi. These games are conducted via live streaming with real dealers and fairness is ensured through independent audits. Every outcome is determined in a completely unbiased manner using a Random Number Generator (RNG).

Catching bigger fish in fishing games earns more points or rewards. Playing with a balance between bullet power and cost is strategically advantageous. Targeting boss characters or special fish can yield bigger rewards. Reading the in-game guide for each fishing game makes it easier to understand the strategy.

When you open an account at 01b1 for the first time, you will get a 200% bonus on your first deposit, up to a maximum of ৳8,000. For example, depositing ৳3,000 will add another ৳6,000 as a bonus. If a promo code is needed to activate the bonus, it will be shown on the banking page. The wagering requirement on the bonus is 15 times.

A 15x wagering requirement means the bonus amount must be wagered a total of 15 times before it becomes withdrawable. For example, receiving a ৳6,000 bonus means a total of ৳90,000 must be wagered. This wagering can be done in portions across any game. If the condition is not met within the time limit, the bonus may expire — contact live chat for details.

01b1's VIP program has three tiers — Bronze, Silver, and Gold. Based on your regular play and transactions, you move up to a higher tier automatically. Bronze tier offers 0.3% weekly cashback, Silver offers 0.5%, and Gold tier offers 0.8% weekly cashback. No separate registration is required.

VIP cashback is calculated at the end of each week and added to your account on the next business day. The cashback amount is added directly to your main balance, not a separate bonus wallet, so it generally carries no additional wagering conditions. Contact support for full VIP terms.

Yes, 01b1 offers extra bonuses and free bet offers during Eid, the BPL season, T20 World Cup, and other special occasions. These offers are for a limited time, so check the promotions page regularly. You can ask support to find out about new offers early, or subscribe through live chat.

01b1 uses industry-standard SSL (Secure Socket Layer) encryption technology to keep all personal and financial information secure. Your information is not sold or shared with any third party. Read our privacy policy for more details.

Yes, as part of responsible gaming, 01b1 gives you the option to set daily, weekly, or monthly deposit and betting limits. These limits can be set by yourself in the account settings. It is recommended to use this feature to keep your spending and time under control.

If you feel that gaming is getting out of your control, contact 01b1 support right away. A voluntary temporary or permanent account closure (Self-Exclusion) option is available. Talk to a family member or someone you trust. Gambling is for entertainment — not a solution to financial problems.

Once a temporary Self-Exclusion (7 days, 30 days, or 6 months) ends, you can use your account again. However, if permanent Self-Exclusion is activated, the account cannot be reactivated. 01b1 places the highest importance on responsible gaming and Self-Exclusion requests are acted upon promptly.

Yes, 01b1's customer support is active seven days a week, twenty-four hours a day, in Bengali via live chat. Whether it is the middle of the night or Eid day — any problem can be resolved by speaking in Bengali. Support is also available by email: [email protected].